All maintenance is to be reported to Brisbane Students as soon as noticed, via email or the Maintenance Request Form available from our website. Note, it is the tenant’s responsibility to report any maintenance issues. Failure to do so may result in the tenant being liable. In the case that emergency maintenance arises such as a burst water service, serious roof leak, electrical fault or gas leak please follow the procedures below:
1. Contact the Office FIRST – 07 3844 9890
2. Contact your Property Manager’s Emergency Mobile – 0400 422 570 after business hours.
3. If you cannot get anyone on either of the numbers above, you can contact the following maintenance people:
a. Plumbing DNR Plumbing – David Rizk 0411 333 739
b. Electrical Southern Suburbs Electrical – Warwick 0412 159 510
If for some reason you cannot reach Brisbane Students or the above preferred repairers, you can call someone from the Yellow Pages but you will have to pay for the work at the time of repair. You will be reimbursed on presentation of the invoice if the problem that was repaired was not your fault.
Note, if you arrange repairs after hours that are not an emergency you will be responsible for the bill.
NOTE: Electrical emergencies can include an electrical fault/loss of power. It is important when losing power, to make sure that one of your appliances has not caused a problem or check there is not a blackout in your area.